Refund Policy

Refund Policy for Online Gift Vouchers

At KARA Beauty Lounge & Medspa, we are delighted to offer our valued customers the opportunity to purchase Gift Vouchers online, allowing you to share the gift of relaxation and beauty. Please take a moment to review our Refund Policy for Online Gift Vouchers :

1. Non-Refundable:

Online Gift Voucher purchases are non-refundable. Once the transaction is completed, we are unable to process refunds for any reason.

2. Redemption Period (Gift Vouchers):

Online Gift Voucher is valid for one year after purchase.

3. Lost or Stolen Vouchers:

KARA Beauty Lounge & Medspa is not responsible for lost or stolen Gift Vouchers. Please treat them as you would cash, as they cannot be replaced.

4. Redemption:

To redeem a Gift Voucher, the recipient must schedule an appointment and present the voucher at the time of service. Vouchers may only be redeemed for services offered by KARA Beauty Lounge & Medspa.

5. Booking Cancellation:

Appointments made using Gift Vouchers are subject to our regular appointment cancellation policy. Failure to provide sufficient notice of cancellation may result in forfeiture of the voucher.

6. Contact Us:

If you have any questions or concerns regarding your online Gift Voucher purchase, please feel free to contact our customer support team at 201-414-5565 or

We appreciate your understanding of our Gift Voucher Refund Policy. Your satisfaction and the satisfaction of your recipients are important to us, and we look forward to providing a memorable spa experience at KARA Beauty Lounge & Medspa.

Policy last updated: 12/07/2023


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Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday CLOSED
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 2:00 PM